www.pebp.state.nv.us

 

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Claim Issues

If you have questions regarding the payment or status of your claim, please click on the applicable link below, which will allow you access to your claims history or provide you with information regarding how to contact customer service. Not all PEBP’s vendors provide on-line access to claim information. For those who do, most claim information is protected health information (PHI) and you will more than likely need to enroll with the appropriate vendor prior to obtaining access to your claims history.

                                                                                                                            

  Self-Funded PPO Medical and Vision Health Plan
United Medical Resources (UMR) (formally Fiserv Health Plan Administrators) at 877-963-8232
For information regarding obtaining a PIN number contact UMR customer service at 877-963-8232

                                                                                                                            

 Self-Funded Prescription Drug Benefit
(available to participants enrolled in the Self-Funded Medical PPO Plan only)

Catalyst Rx
User Name: nevada
Password: benefit
Customer Service: 800-799-1012 or 702-933-4521

                                                                                                                            

 Self-Funded PPO Dental Plan
(available to all PEBP participants even if an HMO provides medical coverage)

United Medical Resources (UMR) (formally Fiserv Health Plan Administrators) at 877-963-8232
For information regarding obtaining a PIN number contact UMR customer service at 877-963-8232

                                                                                                                            

 HMO Plans in Northern Nevada

Hometown Health Plan

For questions about claims or benefit information, please contact Customer Service at 775-982-3232 or 800-336-0123.

Senior Care Plus Plan

For details about your Medicare health or prescription drug coverage, or information about claims, please call Senior Care Plus Customer Service at 775-982-3112 or 800-336-0123.

                                                                                                                            

 HMO Plans in Southern Nevada

Health Plan of Nevada

For questions about claims or benefit information, please contact Member Services at 702-242-7300 or 800-777-1840.

Senior Dimensions Retiree Choice Plus Plan

For details about your Medicare health and prescription drug coverage, or information about claims, please contact Senior Dimensions Member Services at 702-242-7301 or 800-650-6232.

                                                                                                                            

 Life Insurance

Standard Insurance Company

Customer Service: 888-288-1270

                                                                                                                            

 Long-Term Disability (LTD)

Standard Insurance Company

Customer Service: 888-288-1270

                                                                                                                            

 Flexible Spending Accounts (FSA)

ASI

Customer Service: 800-659-3035 or 573-442-3035

 


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